Keep your sips hot or ice-cold on the go. TrailMate is a double-wall stainless-steel vacuum flask with a leakproof pour cap and a cup-lid you can drink from anywhere — perfect for office mornings, gym sessions, road trips, and outdoor hangouts.

Key Features

• Double-wall vacuum insulation — keeps drinks hot or cold for hours

• Cup-lid doubles as a drinking cup

• Leakproof twist cap with controlled pour

• 18/8 food-grade stainless steel, BPA-free

• Sweat-proof exterior, durable brushed steel finish

• Easy to clean; odor-resistant

What’s in the box

Insulated flask + inner pour cap + cup-lid.

Capacity: 500ml (17oz)

Material: 304 stainless steel inside, 201 stainless steel outside

nsulation: Double-wall vacuum insulated — keeps beverages hot or cold for 12+ hours

Finish: Rubber paint coating for a soft, tactile touch

Design: Leak-proof lid with flexible carry loop

Durability: Rust-resistant and eco-friendly

To keep your GenMug Bottle looking and performing its best:

Hand wash only with mild soap and warm water

Do not place in the dishwasher or microwave.

Avoid using bleach or harsh cleaners.

Leave the lid open to air-dry completely after washing.

Do not freeze or boil.

Store with the cap off when not in use to maintain freshness.

Tip: For deep cleaning, fill the bottle with a mixture of warm water and a teaspoon of baking soda, let it sit for 15 minutes, then rinse thoroughly.

Shipping
All GenMug orders are carefully packed and shipped within 2–3 business days. Once your order is dispatched, you’ll receive a tracking link to follow your package’s journey.
We currently offer standard and express shipping options across the U.S.

Returns
We want you to love your GenMug as much as we do. If, for any reason, you are not fully satisfied with your purchase, you may request a return within 14 days of delivery.

To qualify for a return:
The product must be unused and in its original condition.
It must be returned in the original packaging, with no damage to the box, bottle, or accessories.
Items showing signs of wear, damage, or missing packaging cannot be accepted for return.
Once your return is received and inspected, we’ll process your refund to the original payment method. Please note that shipping fees are non-refundable.

For return requests or questions, contact us at team@genmug.com