Get In Touch

Have questions, feedback, or partnership ideas? We'd love to hear from you. Our team is here to help make your GenMug experience exceptional.

Email Us

hello@genmug.com

We reply within 24 hours

Call Us

1-800-GENMUG

Mon–Fri, 9AM–6PM EST

Visit Us

Global Presence

Serving customers worldwide

Response Time

< 24 Hours

Fast support guaranteed

Send us a Message

Let's Connect

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

hello@genmug.com

Partnership Opportunities

Interested in wholesale or collaboration? Let's explore how we can work together.

Media & Press

Press inquiries and media requests are always welcome. Get in touch with our team.

Follow Our Journey

Stay connected with us on social media for updates and behind-the-scenes content.

Frequently Asked Questions

Find answers to common questions about our products and services.

We use premium stainless steel, BPA-free plastics, and food-grade ceramics in all our products.

Yes! We work with cafes, offices, and retailers. Contact us at wholesale@genmug.com for pricing.

We offer a 30-day satisfaction guarantee. If you're not happy, we'll make it right.

Currently we ship to the US and Canada. International shipping coming soon!